Scholarship Complaint Number 2026 – Central Portals (NSP and PFMS)
Central government scholarships are applied for on the National Scholarship Portal. The NSP helpdesk handles application and login issues, while PFMS handles payment transfers.
| Portal | Scholarship complaint number | Timings | |
| National Scholarship Portal (NSP) | 0120-6619540 | helpdesk@nsp.gov.in | 8 AM to 8 PM, all days except government holidays |
| PFMS (scholarship payment status) | 1800-118-111 (toll-free) | helpdesk-pfms@gov.in | Not stated |
Also Read: PFMS Scholarship
Scholarship Complaint Number 2026 – State Portals
Each state runs its own scholarship portal, and several states list a different scholarship complaint number for each department or student category. The subsections below give the numbers for each state, as shown on the official portals.
UP Scholarship Complaint Number
The UP scholarship portal lists separate helplines for each welfare department. Officers are available from 9:30 AM to 6 PM, except holidays.
| Category | Department | Helpline number | Toll-free number |
| SC and General | Social Welfare Department | 0522-3538700 | 14568 |
| OBC | Backward Welfare Department | 0522-2288861 | 1800-180-5131 |
| Minority | Minority Welfare Department | 0522-2286150, 0522-2286470 | Not listed |
Also Read: UP Scholarship Status
MP Scholarship Complaint Number
| Scheme | Helpline number | |
| Post Matric Scholarship (SC students) | 0755-2661914 | cscd.bhopal@mp.gov.in |
| Post Matric Scholarship (OBC students) | 0755-2553329 | nodalofficerobc@mp.gov.in |
| Gaon Ki Beti and Pratibha Kiran Yojana | Not listed | heschlor@mp.gov.in |
Other State Scholarship Complaint Numbers
| State and portal | Scholarship complaint number | Covers | |
| Rajasthan (SJE) | 1800-180-6127 (toll-free) | dir.sje@rajasthan.gov.in | Social Justice and Empowerment Department |
| Rajasthan (SJE) | 0141-2226603 | scholarship.sje@rajasthan.gov.in | Scholarship section |
| Maharashtra (MahaDBT) | 022-49150800 | Not listed | All MahaDBT schemes |
| Karnataka (SSP) | SSP helpline number 1902 | Not listed | SSP technical issues |
| Karnataka (SSP) | Not listed | swdcontrolroom@gmail.com | Social Welfare Department |
| Karnataka (SSP) | 080-22261702, 080-22261703, 080-22261704; WhatsApp 9036267776 | stwelfare.Helpline@gmail.com | Tribal Welfare Department |
| West Bengal (OASIS) | +91-8420023311 | Not listed | OASIS helpline and grievance redressal |
| Bihar (Post Matric BC-EBC) | Not listed | Not listed | The portal directs students to the District Scholarship Committee |
Also Read: MahaDBT
Which Scholarship Complaint Number to Call?
The right scholarship complaint number depends on where the problem sits. Use the table below to choose the first point of contact.
| Problem | Contact first |
| Login, OTR or form error on NSP | NSP helpdesk 0120-6619540 or helpdesk@nsp.gov.in |
| Application stuck at institute, district or state verification | NSP Grievance Registration (Applicant), then the institute nodal officer |
| Scholarship sanctioned but money not received | PFMS Track Your Payment, then PFMS toll-free 1800-118-111 |
| State scheme application or payment | The state scholarship complaint number for your category (tables above) |
| Scholarship managed by Buddy4Study for a private provider | Buddy4Study support page |
How to File a Scholarship Complaint Online
Calling a scholarship complaint number is quickest for simple queries, but an online grievance creates a written record with a tracking number. The subsections below cover NSP, delayed payments and the main state portals.
How to File a Complaint on NSP
1. Open scholarships.gov.in and select Grievance Registration, which opens the NSP grievance portal
3. Select the application by its Application ID
4. Fill in the Grievance Form: choose the Issue, Sub-Issue, Scheme and Ministry, describe the problem and upload supporting documents
5. Submit the form, note the grievance number and track its status on the same portal
How to Check a Delayed Scholarship Payment
1. Use Track Your Payment on PFMS, linked from the NSP homepage, to see whether the amount has been sent to your bank
2. If PFMS shows a failed or pending payment, call the PFMS toll-free number 1800-118-111 or email helpdesk-pfms@gov.in
3. If the scholarship has not been sanctioned yet, raise a grievance on NSP or your state portal instead
How to File a Complaint on State Scholarship Portals
1. Uttar Pradesh: call the scholarship complaint number or toll-free number for your category from the UP table
2. Madhya Pradesh: email the address for your scheme, or contact the SC/ST/OBC district officer of your institute’s district
3. Maharashtra: submit the Grievance / Suggestions form on MahaDBT, or call 022-49150800
4. Karnataka: call the SSP helpline number 1902 for technical issues, or contact the department that runs your scheme
5. Bihar: contact your District Scholarship Committee
How to Escalate a Scholarship Complaint
If a scholarship complaint number does not resolve the problem, move up the verification chain. Most scholarship applications are checked at the institute first, then the district and the state.
1. Raise the complaint with your institute’s scholarship nodal officer
2. If it is not resolved, contact the district nodal officer or the district welfare office for your category
3. For NSP schemes, escalate through the NSP Grievance Registration portal, which serves students as well as institute, district, state and ministry nodal officers
4. Refer to the Grievance Redressal Officers (GROs) list published on the NSP homepage
Details to Keep Ready Before Calling
1. Application ID or OTR number
2. Registered mobile number and email
3. Scheme name and academic year
4. Screenshots of the error or status page
5. Bank account details, for payment complaints
Beware of Fake Scholarship Helplines
Students should take these precautions before sharing details with anyone who claims to be a scholarship helpline:
1. Use only the scholarship complaint number shown on the official portal for your scheme
2. Be wary of calls or emails asking for bank details or Aadhaar numbers, and log in only through the official portal
3. Report suspected fake Buddy4Study calls or emails to reportfraud@buddy4study.com
Buddy4Study Contact Details
Students applying for scholarships listed on Buddy4Study can raise queries through the Buddy4Study support page. Buddy4Study’s working hours are Monday to Friday, 9 AM to 6 PM IST.
Editor’s note (delete before publishing): add Buddy4Study’s approved public phone number or WhatsApp here if the team decides to publish one.
Scholarship Complaint Number FAQs
Q1. What is the scholarship complaint number for NSP?
The National Scholarship Portal helpline is 0120-6619540, available from 8 AM to 8 PM on all days except government holidays. Students can also email helpdesk@nsp.gov.in or file an online complaint through Grievance Registration on the NSP homepage using their OTR number.
Q2. Which number should I call if my scholarship money has not arrived?
First check Track Your Payment on PFMS, linked from the NSP homepage. If the payment shows as failed or pending, call the PFMS toll-free number 1800-118-111 or email helpdesk-pfms@gov.in. If the amount is not yet sanctioned, raise a grievance on NSP or your state scholarship portal instead.
Q3. What is the UP scholarship complaint number?
UP has separate helplines by category. SC and General category students can call 0522-3538700 or toll-free 14568. OBC students can call 0522-2288861 or toll-free 1800-180-5131. Minority students can call 0522-2286150 or 0522-2286470. Officers are available from 9:30 AM to 6 PM, except holidays.
Q4. How do I file a scholarship complaint online on NSP?
Open Grievance Registration on scholarships.gov.in, choose Applicant and log in with your OTR number and password or a mobile OTP. Select your Application ID, choose the Issue, Sub-Issue, Scheme and Ministry, describe the problem, upload documents and submit. You can then track its status.
Q5. What details should I keep ready before calling a scholarship helpline?
Keep your Application ID or OTR number, registered mobile number and email, scheme name and academic year ready. Screenshots of the error or status page help the helpdesk understand the problem faster. For payment complaints, also keep your bank account details ready.
Q6. What should I do if the scholarship helpline does not respond?
Use the portal’s online grievance form so that there is a written record with a tracking number. You can also contact your institute’s scholarship nodal officer or the district welfare office. NSP lists its Grievance Redressal Officers in a document on its homepage.
Q7. How can I identify a fake scholarship helpline number?
Use only numbers shown on the official portal of your scheme, such as scholarships.gov.in or your state portal. Be wary of calls or emails asking for bank details or Aadhaar numbers. Report suspected fake Buddy4Study calls or emails to reportfraud@buddy4study.com straight away.